Purchase, Payment Shipping Information and Product
We reserve the right to update product information, change prices and adjust shipping and handling fees at any time without notice. Furthermore, we reserve the right to change, limit, refuse, or cancel any order you place with us in our sole discretion. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was placed.
Purchase Orders can be sent through telephone or online (either by credit card or Purchase Order) in US and Canada. It’s not necessary to establish account with BioCoreUSA before ordering for orders with valid PO from institutions, universities and companies in US and Canada.
For International orders (excluding Canada): please order directly from us by using credit card, check or wire payment when placing a direct order online. Purchase orders (PO) without prepaying or credit card are not accepted due to the delay of payment. Please provide your FedEx account number and VAT (if it applies to you) to make the international shipping go smoothly. The shipping fee to most North American and European countries is between $75-105 for paraffin tissue slides or arrays by FedEx International shipping in less than 1 lb. weight.
Payment term: Web site supports two types payment methods: Credit card and Net30. Net30 for US and Canadian purchase orders and prepay for international orders (Pro forma invoice can be sent for wire prepayment).
Shipping FedEx Standard Next Day or 2nd Day for domestic orders and FedEx International Priority for international orders without handling surcharges. There is $10 surcharge for the custom filing fee for the total value of goods over $2500 billed by FedEx as custom clearance agent. For Australian orders, please make sure to provide AQIS along with order for Custom clearance to Australia.
Product Return No returns or exchange if it is not due to quality issue of our product or our customer service error. Please contact customer service before any returns.
Check Payment Address：BioCoreUSA
Accounts Receivable：35 Lomasney Way, Suite2308,Boston, MA, 02114
Company Address:100 Cambridge ST, 14th floor Boston, MA, 02114 United States
Phone Numbers: 8888996266
Email Addresses：
• Technical Support: Info@biocoreusa.com
• Customer Service: Customerservices@biocoreusa.com
BUSINESS HOURS: 9:00 AM to 6:00 PM Mon. - Fri. (EST, US Eastern Standard Time).
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website.
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, BioCoreUSA and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
publishing any Website material in any other media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is or may be damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and BioCoreUSA may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant BioCoreUSA a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. BioCoreUSA reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read Privacy Policy.
No warranties
This Website is provided "as is," with all faults, and BioCoreUSA express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall BioCoreUSA, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. BioCoreUSA, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
